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Androutsopoulou, A., Karacapilidis, N., Loukis, E., & Charalabidis, Y.. (2019). Transforming the communication between citizens and government through AI-guided chatbots. Government Information Quarterly, 36(2), 358 - 367. https://doi.org/10.1016/j.giq.2018.10.001
Fiore, S. M., Philips, E., & Sellers, B. C.. (2014). A transdisciplinary perspective on hedonomic sustainability design. Economics In Design. https://doi.org/10.1177%2F1064804613516762
BUITEN, M. C. (2019). Towards intelligent regulation of Artificial Intelligence. European Journal Of Risk Regulation, 10(1), 41 - 59. https://doi.org/10.1017/err.2019.8
Stoeckli, E., Uebernickel, F., & Brenner, W.. (2018). Towards an understanding of how chatbots create value (T. Bui, Tran.). In Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences. Presented at the Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2018.255
Herzenberg, S., & Alic, J.. (2019). Towards an AI economy that works for all. In Keystone Research Center Future of Work Project sponsored by The Heinz Endowments. Retrieved de https://www.keystoneresearch.org/sites/default/files/FOW_TowardAIEconomyForAllFinalEdit.pdf
Kamali, K., Fan, X., & Yen, J. O. H. N. John. (2007). Towards a theory for multiparty proactive communication in agent teams. International Journal Of Cooperative Information Systems, 16(02), 271 - 298. https://doi.org/10.1142/S0218843007001640
Mlynar, J., Alavi, H. S., Verma, H., & Cantoni, L.. (2018). Towards a Sociological Conception of Artificial Intelligence. In Artificial General Intelligence (AGI). Presented at the Artificial General Intelligence (AGI). https://doi.org/10.1007/978-3-319-97676-1_13
Udell, M., Stehel, V., Kliestik, T., Kliestikova, J., & Durana, P.. (2019). Towards a smart automated society: Cognitive technologies, knowledge production, and economic growth. Economics, Management, And Financial Markets, 14(1), 44. https://doi.org/10.22381/EMFM14120195
Frank, M. R., Autor, D., Bessen, J. E., Brynjolfsson, E., Cebrian, M., Deming, D. J., et al.. (2019). Toward understanding the impact of artificial intelligence on labor. Proceedings Of The National Academy Of Sciences, 116, 6531–6539. https://doi.org/10.1073/pnas.1900949116
Beer, J. M., Fisk, A. D., & Rogers, W. A.. (2014). Toward a Framework for Levels of Robot Autonomy in Human-Robot Interaction. Journal Of Human-Robot Interaction, 3(2), 74. https://doi.org/10.5898/JHRI.3.2.Beer
Dahya, R., & Morris, A.. (2019). Toward a conceptual framework for understanding AI action and legal reaction (Vol. 11489, pp. 453 - 459; M. - J. Meurs & Rudzicz, F., Eds.). In (Vol. 11489, pp. 453 - 459). https://doi.org/10.1007/978-3-030-18305-9_44
Mohr, J. W., Wagner-Pacifici, R., & Breiger, R. L.. (2015). Toward a computational hermeneutics. Big Data & Society, 2(2), 205395171561380. https://doi.org/10.1177/2053951715613809
Pulkka, V. - V. (2019). “This time may be a little different” – exploring the Finnish view on the future of work. International Journal Of Sociology And Social Policy, 39(1/2), 22 - 37. https://doi.org/10.1108/IJSSP-05-2018-0070
Lovergine, S., & Pellero, A.. (2018). This time it might be different: Analysis of the impact of digitalization on the labour market. European Scientific Journal Esj, 14(36). https://doi.org/10.19044/esj.2018.v14n36p68
Balsmeier, B., & Woerter, M.. (2019). Is this time different? How digitalization influences job creation and destruction. Research Policy, 48(8), 103765. https://doi.org/10.1016/j.respol.2019.03.010
Marengo, L. (2019). Is this time different? A note on automation and labour in the fourth industrial revolution. Journal Of Industrial And Business Economics, 46(3), 323 - 331. https://doi.org/10.1007/s40812-019-00123-z
Kitchin, R. (2017). Thinking critically about and researching algorithms. Information, Communication & Society, 20(1), 14 - 29. https://doi.org/10.1080/1369118X.2016.1154087
Kraemer, F., van Overveld, K., & Peterson, M.. (2011). Is there an ethics of algorithms?. Ethics And Information Technology, 13(3), 251 - 260. https://doi.org/10.1007/s10676-010-9233-7
Young, A. G., Young, A. G., & Kane, G. C.. (2018). Theorizing human and bot co - production effects on information quality. In Thirty - n inth International Conference on Information Systems,. Presented at the Thirty - n inth International Conference on Information Systems. Retrieved de https://icis2018postergallery.weebly.com/416-social-media-and-digital-collaboration.html
Edwards, C., Edwards, A., Spence, P. R., & Shelton, A. K.. (2014). Testing the differences in perceptions of communication quality for a human agent and a bot agent on Twitter. Computers In Human Behavior, 33, 372 - 376. https://doi.org/10.1016/j.chb.2013.08.013

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