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Noonpakdee, W. (2020). The Adoption of Artificial Intelligence for Financial Investment Service. 2020 22Nd International Conference On Advanced Communication Technology (Icact), 396–400.
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management.
Kuziemski, M., & Misuraca, G.. (2020). AI governance in the public sector: Three tales from the frontiers of automated decision-making in democratic settings. Telecommunications Policy, 44, 101976.
Dogru, A. K., & Keskin, B. B.. (2020). AI in operations management: applications, challenges and opportunities. Journal Of Data, Information And Management, 2, 67–74.
J Black, S., & van Esch, P.. (2020). AI-enabled recruiting: What is it and how should a manager use it?. Business Horizons, 63, 215–226.
Dalgali, A., & Crowston, K.. (2020). Algorithmic Journalism and Its Impacts on Work. In Computation + Journalism Symposium. Presented at the Computation + Journalism Symposium . Retrieved de
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Kellogg, K. C., Valentine, M. A., & Christin, A.. (2020). Algorithms at work: The new contested terrain of control. Academy Of Management Annals, 14(1), 366 - 410.
Gentili, A., Compagnucci, F., Gallegati, M., & Valentini, E.. (2020). Are machines stealing our jobs?. Cambridge Journal Of Regions, Economy And Society, 13, 153–173.
Cui, Y. (2020). Artificial Intelligence and Judicial Modernization.
Østerlund, C., Jarrahi, M. Hossein, Willis, M., Boyd, K., & Wolf, C.. (2020). Artificial intelligence and the world of work, a co-constitutive relationship. Journal Of The Association For Information Science And Technology.
Sushina, T., & Sobenin, A.. (2020). Artificial Intelligence in the Criminal Justice System: Leading Trends and Possibilities. In Proceedings of the 6th International Conference on Social, economic, and academic leadership (ICSEAL-6-2019) (441, 432–437).
Dietzmann, C., & Alt, R.. (2020). Assessing the Business Impact of Artificial Intelligence. In Proceedings of the 53rd Hawaii International Conference on System Sciences (3, 5170–5179).
Jha, S. (2020). Automation and Radiology—Part 1. In Academic Radiology (pp. 147–149).
Johnson, R. D., Stone, D. L., & Lukaszewski, K. M.. (2020). The benefits of eHRM and AI for talent acquisition. Journal Of Tourism Futures.
Roccetti, M., Delnevo, G., Casini, L., & Salomoni, P.. (2020). A Cautionary Tale for Machine Learning Design: why we Still Need Human-Assisted Big Data Analysis. Mobile Networks And Applications, 25, 1075–1083.
Kassens-Noor, E., & Hintze, A.. (2020). Cities of the Future? The Potential Impact of Artificial Intelligence. Ai, 1, 192–197.
Acemoglu, D., Lelarge, C., & Restrepo, P.. (2020). Competing with Robots: Firm-Level Evidence from France. Aea Papers And Proceedings, 110, 383–388.
Gerber, A., Derckx, P., Döppner, D. A., & Schoder, D.. (2020). Conceptualization of the Human-Machine Symbiosis – A Literature Review. In Proceedings of the 53rd Hawaii International Conference on System Sciences (3, 289–298).
Završnik, A.. (2020). Criminal justice, artificial intelligence systems, and human rights. Era Forum, 20, 567–583.
Mart'nez-Plumed, F., Tolan, S. 'l, Pesole, A., Hern'ndez-Orallo, J., Fern'ndez-Mac'as, E., & G'mez, E.. (2020). Does AI qualify for the job? A bidirectional model mapping labour and AI intensities. In AIES 2020 - Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society (94–100).
Huang, M. Hui, & Rust, R. T.. (2020). Engaged to a Robot? The Role of AI in Service. Journal Of Service Research.