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Can we ever escape from data overload? A cognitive systems diagnosis. Cognition, Technology & Work, 4(1), 22 - 36. https://doi.org/10.1007/s101110200002
. (2002). Handoff strategies in settings with high consequences for failure: lessons for health care operations. International Journal For Quality In Health Care, 16(2), 125 - 132. https://doi.org/10.1093/intqhc/mzh026
. (2004).