@article {2004,
	title = {Handoff strategies in settings with high consequences for failure: lessons for health care operations},
	journal = {International Journal for Quality in Health Care},
	volume = {16},
	year = {2004},
	month = {Jan-04-2004},
	pages = {125 - 132},
	issn = {1353-4505},
	doi = {10.1093/intqhc/mzh026},
	author = {Patterson, E. S.}
}
