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Papers

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Toxtli, C., Monroy-Hernández, A., & Cranshaw, J.. (2018). Understanding Chatbot-mediated Task Management (R. Mandryk, Hancock, M., Perry, M., & Cox, A., Trans.). In the 2018 CHI ConferenceProceedings of the 2018 CHI Conference on Human Factors in Computing Systems - CHI '18 (1 - 6). https://doi.org/10.1145/317357410.1145/3173574.3173632
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Seering, J., Luria, M., Kaufman, G., & Hammer, J.. (2019). Beyond Dyadic Interactions: Considering Chatbots as Community Members (S. Brewster, Fitzpatrick, G., Cox, A., & Kostakos, V., Trans.). In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems - CHI '19 (1-13). https://doi.org/10.1145/3290605