Papers

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Casework
Petersen, A. C. M., Christensen, L. Rune, & Hildebrandt, T. T.. (2020). The Role of Discretion in the Age of Automation. Computer Supported Cooperative Work: Cscw: An International Journal, 29, 303–333. https://doi.org/10.1007/s10606-020-09371-3
CCW
de Ágreda, Á. Gómez. (2020). Ethics of autonomous weapons systems and its applicability to any AI systems. Telecommunications Policy, 5, 101953. https://doi.org/10.1016/j.telpol.2020.101953
chatbot
Carter, D. (2018). How real is the impact of artificial intelligence? The business information survey 2018. Business Information Review, 35(3), 99 - 115. https://doi.org/10.1177/0266382118790150
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341
climate change
Malone, T. W., Nickerson, J. V., Laubacher, R. J., Fisher, L. Hesse, de Boer, P., Han, Y., & Ben Towne, W.. (2017). Putting the Pieces Back Together Again: Contest Webs for Large-Scale Problem Solving. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (1661–1674). https://doi.org/10.1145/2998181.2998343
Cloud robotics
Arduengo, M., & Sentis, L.. (2020). The Robot Economy : Here It Comes. International Journal Of Social Robotics. https://doi.org/10.1007/s12369-020-00686-1
cluster analysis
Gentili, A., Compagnucci, F., Gallegati, M., & Valentini, E.. (2020). Are machines stealing our jobs?. Cambridge Journal Of Regions, Economy And Society, 13, 153–173. https://doi.org/10.1093/cjres/rsz025
cognitive automation
Willcocks, L. (2020). Robo-Apocalypse cancelled? Reframing the automation and future of work debate. In Journal of Information Technology. https://doi.org/10.1177/0268396220925830
collective intelligence
Malone, T. W., Nickerson, J. V., Laubacher, R. J., Fisher, L. Hesse, de Boer, P., Han, Y., & Ben Towne, W.. (2017). Putting the Pieces Back Together Again: Contest Webs for Large-Scale Problem Solving. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (1661–1674). https://doi.org/10.1145/2998181.2998343
Suran, S., Pattanaik, V., & Draheim, D.. (2020). Frameworks for collective intelligence: A systematic literature review. In ACM Computing Surveys (pp. 1–36). https://doi.org/10.1145/3368986
Compensation level
Jung, J. Hwa, & Lim, D. Geon. (2020). Industrial robots, employment growth, and labor cost: A simultaneous equation analysis. Technological Forecasting And Social Change, 159, 120202. https://doi.org/10.1016/j.techfore.2020.120202
competition
Acemoglu, D., Lelarge, C., & Restrepo, P.. (2020). Competing with Robots: Firm-Level Evidence from France. Aea Papers And Proceedings, 110, 383–388. https://doi.org/10.1257/pandp.20201003
consulting reports
contest webs
Malone, T. W., Nickerson, J. V., Laubacher, R. J., Fisher, L. Hesse, de Boer, P., Han, Y., & Ben Towne, W.. (2017). Putting the Pieces Back Together Again: Contest Webs for Large-Scale Problem Solving. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (1661–1674). https://doi.org/10.1145/2998181.2998343

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