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Occupational Task Demands
Das, S., Steffen, S., Clarke, W., Reddy, P., Brynjolfsson, E., & Fleming, M.. (2020). Learning occupational task-shares dynamics for the future of work. In AIES 2020 - Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society (36–42). https://doi.org/10.1145/3375627.3375826
Research agenda
Seeber, I., Bittner, E., Briggs, R. O., de Vreede, T., de Vreede, G. Jan, Elkins, A., et al.. (2020). Machines as teammates: A research agenda on AI in team collaboration. Information And Management, 57, 103174. https://doi.org/10.1016/j.im.2019.103174
Seeber, I., Bittner, E., Briggs, R. O., de Vreede, T., de Vreede, G. Jan, Elkins, A., et al.. (2020). Machines as teammates: A research agenda on AI in team collaboration. Information And Management, 57, 103174. https://doi.org/10.1016/j.im.2019.103174
Sentiment analysis
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341
Storytelling
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341
Team collaboration
Seeber, I., Bittner, E., Briggs, R. O., de Vreede, T., de Vreede, G. Jan, Elkins, A., et al.. (2020). Machines as teammates: A research agenda on AI in team collaboration. Information And Management, 57, 103174. https://doi.org/10.1016/j.im.2019.103174
Seeber, I., Bittner, E., Briggs, R. O., de Vreede, T., de Vreede, G. Jan, Elkins, A., et al.. (2020). Machines as teammates: A research agenda on AI in team collaboration. Information And Management, 57, 103174. https://doi.org/10.1016/j.im.2019.103174
work design
Crowston, K., & Bolici, F.. (2019). Impacts of machine learning on work. In Proceedings of the 52nd Hawai'i International Conference on System Sciences (HICSS-52). https://doi.org/10.24251/HICSS.2019.719
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Crowston, K., & Bolici, F.. (2020). Impacts of the Use of Machine Learning on Work Design. In 8th International Conference on Human-Agent Interaction. https://doi.org/10.1145/3406499.3415070
PDF icon Impacts_of_ML_for_HAI_2020.pdf (453.59 KB)

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