Papers

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Conference Paper
Møller, N. L. Holten, Bjørn, P., Villumsen, J. Christoffe, Hancock, T. C. Hansen, Aritake, T., & Tani, S.. (2017). Data tracking in search of workflows (C. P. Lee, Poltrock, S., Barkhuus, L., Borges, M., & Kellogg, W., Trans.). In the 2017 ACM ConferenceProceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing - CSCW '17 (2153 - 2165). https://doi.org/10.1145/2998181.2998296
Baudoin, F., Bretier, P., & Corruble, V.. (2005). A dialogue agent with adaptive and proactive capabilities. In IEEE/WIC/ACM International Conference on Intelligent Agent TechnologyIEEE/WIC/ACM International Conference on Intelligent Agent Technology (293 - 296). https://doi.org/10.1109/IAT.2005.8
Baudoin, F., Bretier, P., & Corruble, V.. (2005). A dialogue agent with adaptive and proactive capabilities. In IEEE/WIC/ACM International Conference on Intelligent Agent TechnologyIEEE/WIC/ACM International Conference on Intelligent Agent Technology (293 - 296). https://doi.org/10.1109/IAT.2005.8
Alkhatib, A., Bernstein, M. S., & Levi, M.. (2017). Examining crowd work and gig work through the historical lens of piecework. In Proceedings of the CHI Conference on Human Factors in Computing Systems (4599-4616). ACM.
Doroudi, S., & Brunskill, E.. (2019). Fairer but not fair enough on the equitability of knowledge tracing. In the 9th International ConferenceProceedings of the 9th International Conference on Learning Analytics & Knowledge - LAK19 (335 - 339). https://doi.org/10.1145/3303772.3303838
Kittur, A., Nickerson, J. V., Bernstein, M. S., Gerber, E., Shaw, A., Zimmerman, J., et al.. (2013). The future of crowd work. In Proceedings of the 2013 conference on Computer supported cooperative work (1301–1318). ACM.
von Wolff, R. Meyer, Hobert, S., & Schumann, M.. (2019). How May I Help You? – State of the Art and Open Research Questions for Chatbots at the Digital Workplace (T. Bui, Tran.). In Hawaii International Conference on System SciencesProceedings of the 52nd Hawaii International Conference on System Sciences. Presented at the Hawaii International Conference on System SciencesProceedings of the 52nd Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2019.013
Salehi, N., McCabe, A., Valentine, M., & Bernstein, M. S.. (2017). Huddler: Convening stable and familiar crowd teams despite unpredictable availability. In Proceedings of the Conference on Computer supported Cooperative Work and Social Media. Presented at the Proceedings of the Conference on Computer supported Cooperative Work and Social Media.
J. Munoz, P., Boger, R., Dexter, S., Low, R., & Li, J.. (2018). Image Recognition of Disease-Carrying Insects: A System for Combating Infectious Diseases Using Image Classification Techniques and Citizen Science (T. Bui, Tran.). In Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences. Presented at the Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2018.00010.24251/HICSS.2018.359
J. Munoz, P., Boger, R., Dexter, S., Low, R., & Li, J.. (2018). Image Recognition of Disease-Carrying Insects: A System for Combating Infectious Diseases Using Image Classification Techniques and Citizen Science (T. Bui, Tran.). In Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences. Presented at the Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2018.00010.24251/HICSS.2018.359
Das, S., Steffen, S., Clarke, W., Reddy, P., Brynjolfsson, E., & Fleming, M.. (2020). Learning occupational task-shares dynamics for the future of work. In AIES 2020 - Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society (36–42). https://doi.org/10.1145/3375627.3375826
Kühl, N., Goutier, M., Hirt, R., & Satzger, G.. (2019). Machine learning in Artificial Intelligence: Towards a common understanding (T. Bui, Tran.). In Hawaii International Conference on System SciencesProceedings of the 52nd Hawaii International Conference on System Sciences. Presented at the Hawaii International Conference on System SciencesProceedings of the 52nd Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2019.630
Seeber, I., Bittner, E., Briggs, R. O., de Vreede, G. - J., de Vreede, T., Druckenmiller, D., et al.. (2018). Machines as Teammates: A Collaboration Research Agenda. In Hawaii International Conference on System Sciences. Presented at the Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2018.055
PDF icon SeeberEtAl_2018_MachinesAsTeammates.pdf (949.98 KB)
Seeber, I., Bittner, E., Briggs, R. O., de Vreede, G. - J., de Vreede, T., Druckenmiller, D., et al.. (2018). Machines as Teammates: A Collaboration Research Agenda. In Hawaii International Conference on System Sciences. Presented at the Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2018.055
PDF icon SeeberEtAl_2018_MachinesAsTeammates.pdf (949.98 KB)
Malone, T. W., Nickerson, J. V., Laubacher, R. J., Fisher, L. Hesse, de Boer, P., Han, Y., & Ben Towne, W.. (2017). Putting the Pieces Back Together Again: Contest Webs for Large-Scale Problem Solving. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (1661–1674). https://doi.org/10.1145/2998181.2998343
Berntzen, M., & Wong, S. I.. (2019). The roles of initiated and received task interdependence (T. Bui, Tran.). In Hawaii International Conference on System SciencesProceedings of the 52nd Hawaii International Conference on System Sciences. Presented at the Hawaii International Conference on System SciencesProceedings of the 52nd Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2019.119
Berntzen, M., & Wong, S. I.. (2019). The roles of initiated and received task interdependence (T. Bui, Tran.). In Hawaii International Conference on System SciencesProceedings of the 52nd Hawaii International Conference on System Sciences. Presented at the Hawaii International Conference on System SciencesProceedings of the 52nd Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2019.119
Stoeckli, E., Uebernickel, F., & Brenner, W.. (2018). Towards an understanding of how chatbots create value (T. Bui, Tran.). In Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences. Presented at the Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2018.255
Stoeckli, E., Uebernickel, F., & Brenner, W.. (2018). Towards an understanding of how chatbots create value (T. Bui, Tran.). In Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences. Presented at the Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2018.255
Conference Proceedings
Crowston, K., & Bolici, F.. (2019). Impacts of machine learning on work. In Proceedings of the 52nd Hawai'i International Conference on System Sciences (HICSS-52). https://doi.org/10.24251/HICSS.2019.719
PDF icon Impacts_of_machine_learning_on_work__revision_.pdf (300.76 KB)
Crowston, K., & Bolici, F.. (2020). Impacts of the Use of Machine Learning on Work Design. In 8th International Conference on Human-Agent Interaction. https://doi.org/10.1145/3406499.3415070
PDF icon Impacts_of_ML_for_HAI_2020.pdf (453.59 KB)
Journal Article
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341

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