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. (2020). Replaced by a Robot: Service Implications in the Age of the Machine. Journal Of Service Research. https://doi.org/10.1177/1094670520933354
. (2020). Understanding the Impact of Artificial Intelligence on Services. In International Conference on Exploring Services Science (1, 202–213). https://doi.org/10.1007/978-3-030-38724-2
. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341
. (2020). Matching the future capabilities of an artificial intelligence-based software for social media marketing with potential users' expectations. Technological Forecasting And Social Change, 151, 119794. https://doi.org/10.1016/j.techfore.2019.119794
. (2017). Seeing Like a Tesla: How Can We Anticipate Self-Driving Worlds?. Glocalism, 3. https://doi.org/10.12893/gjcpi.2017.3.2
. (2020). The benefits of eHRM and AI for talent acquisition. Journal Of Tourism Futures. https://doi.org/10.1108/JTF-02-2020-0013
. (2020). AI in operations management: applications, challenges and opportunities. Journal Of Data, Information And Management, 2, 67–74. https://doi.org/10.1007/s42488-020-00023-1
. (2020). Understanding the Impact of Artificial Intelligence on Services. In International Conference on Exploring Services Science (1, 202–213). https://doi.org/10.1007/978-3-030-38724-2
. (2017). Robots, ai, and the question of 'e-persons'. In Journal of science communication. Presented at the Journal of science communication. Retrieved de http://eprints.whiterose.ac.uk/124830/
. (2017). Speculations and concerns on robots status in society. Journal Of Science Communication. Retrieved de https://jcom.sissa.it/sites/default/files/documents/JCOM_1604_2017_C06.pdf
. (2018). Making progress with the automation of systematic reviews: principles of the International Collaboration for the Automation of Systematic Reviews (ICASR). Systematic Reviews, 7(1). https://doi.org/10.1186/s13643-018-0740-7
. (2020). The Role of Discretion in the Age of Automation. Computer Supported Cooperative Work: Cscw: An International Journal, 29, 303–333. https://doi.org/10.1007/s10606-020-09371-3
. (2020). Competing with Robots: Firm-Level Evidence from France. Aea Papers And Proceedings, 110, 383–388. https://doi.org/10.1257/pandp.20201003
. (2020). Engaged to a Robot? The Role of AI in Service. Journal Of Service Research. https://doi.org/10.1177/1094670520902266
. (2020). No automation please, we're British: Technology and the prospects for work. Cambridge Journal Of Regions, Economy And Society, 13, 117–134. https://doi.org/10.1093/cjres/rsaa003
. (2020). Are machines stealing our jobs?. Cambridge Journal Of Regions, Economy And Society, 13, 153–173. https://doi.org/10.1093/cjres/rsz025
. (2018). Robots and Organization Studies: Why Robots Might Not Want to Steal Your Job. Organization Studies, 017084061876556. https://doi.org/10.1177/0170840618765568
. (2018). How real is the impact of artificial intelligence? The business information survey 2018. Business Information Review, 35(3), 99 - 115. https://doi.org/10.1177/0266382118790150
. (2020). AI in operations management: applications, challenges and opportunities. Journal Of Data, Information And Management, 2, 67–74. https://doi.org/10.1007/s42488-020-00023-1
. (2020). Robo-Apocalypse cancelled? Reframing the automation and future of work debate. In Journal of Information Technology. https://doi.org/10.1177/0268396220925830
. (2018). Cognitive and technological aspects of e-learning in context of robotization. Cognitive Science – New Media – Education, 3(2), 65. https://doi.org/10.12775/CSNME.2017.013
. (2020). The Robot Economy : Here It Comes. International Journal Of Social Robotics. https://doi.org/10.1007/s12369-020-00686-1
. (2018). Robots worldwide: The impact of automation on employment and trade. In International Labour Office. Retrieved de https://www.ilo.org/wcmsp5/groups/public/---dgreports/---inst/documents/publication/wcms_648063.pdf
. (2018). Artificial Intelligence: A Case Study on Risk Mitigation. International Journal Of Computer Science And Network Security, 18(4), 9-12.
. (2017). Seeing Like a Tesla: How Can We Anticipate Self-Driving Worlds?. Glocalism, 3. https://doi.org/10.12893/gjcpi.2017.3.2