Papers

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personalization
Huang, M. Hui, & Rust, R. T.. (2020). Engaged to a Robot? The Role of AI in Service. Journal Of Service Research. https://doi.org/10.1177/1094670520902266
Primary care
WIllis, M., & Meyer, E. T.. (2018). Work that Enables Care: Understanding Tasks, Automation, and the National Health Service. In iConference. Presented at the iConference. https://doi.org/10.1007/978-3-319-78105-1_60
Principal-agent problem
Wagner, D. Nicolas. (2020). The nature of the Artificially Intelligent Firm - An economic investigation into changes that AI brings to the firm. Telecommunications Policy, 44, 101954. https://doi.org/10.1016/j.telpol.2020.101954
Productionmanagement
Taylor, F. W. (1911). The Principles of Scientific Management. New York: Norton & Company.
productivity
Gries, T., & Naude, W.. (2018). Artificial intelligence, jobs, inequality and productivity: Does aggregate demand matter. In Maastricht Economic and social Research institute on Innovation and Technology. Retrieved de http://ftp.iza.org/dp12005.pdf
Acemoglu, D., Lelarge, C., & Restrepo, P.. (2020). Competing with Robots: Firm-Level Evidence from France. Aea Papers And Proceedings, 110, 383–388. https://doi.org/10.1257/pandp.20201003
professional communicators
Azarova, L., Kudryavtseva, M., & Sharakhina, L.. (2020). Key Advantages and Risks of Implementing Artificial Intelligence in the Activities of Professional Communicators. In Proceedings of the 2020 IEEE Communication Strategies in Digital Society Seminar, ComSDS 2020 (82–86). https://doi.org/10.1109/ComSDS49898.2020.9101238
public organization studies
Fleming, P. (2018). Robots and Organization Studies: Why Robots Might Not Want to Steal Your Job. Organization Studies, 017084061876556. https://doi.org/10.1177/0170840618765568
Public perception of science and technology
zollosy, M. (2017). Robots, ai, and the question of 'e-persons'. In Journal of science communication. Presented at the Journal of science communication. Retrieved de http://eprints.whiterose.ac.uk/124830/
Public sector innovation
Kuziemski, M., & Misuraca, G.. (2020). AI governance in the public sector: Three tales from the frontiers of automated decision-making in democratic settings. Telecommunications Policy, 44, 101976. https://doi.org/10.1016/j.telpol.2020.101976
Public understanding of science and technology
zollosy, M. (2017). Robots, ai, and the question of 'e-persons'. In Journal of science communication. Presented at the Journal of science communication. Retrieved de http://eprints.whiterose.ac.uk/124830/