Papers

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2024
Østerlund, C., Crowston, K., Jackson, C. B., Takou-Ayaoh, M., Wu, Y., & Katsaggelos, A. K.. (2024). Mutual learning in human-AI interaction. In Trust and Reliance in Evolving Human-AI Workflows (TREW) Workshop, ACM CHI Conference. Presented at the Trust and Reliance in Evolving Human-AI Workflows (TREW) Workshop, ACM CHI Conference, Honolulu, HI.
PDF icon TREW_Workshop_Paper_2024.pdf (392.26 KB)
2023
Petridis, S., Diakopoulos, N., Crowston, K., Hansen, M., Henderson, K., Jastrzebski, S., et al.. (2023). AngleKindling: Supporting Journalistic Angle Ideation with Large Language Models. In Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/3544548.3580907
2020
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341
Østerlund, C., Jarrahi, M. Hossein, Willis, M., Boyd, K., & Wolf, C.. (2020). Artificial intelligence and the world of work, a co-constitutive relationship. Journal Of The Association For Information Science And Technology. https://doi.org/10.1002/asi.24388
Jha, S. (2020). Automation and Radiology—Part 1. In Academic Radiology (pp. 147–149). https://doi.org/10.1016/j.acra.2019.10.026
Johnson, R. D., Stone, D. L., & Lukaszewski, K. M.. (2020). The benefits of eHRM and AI for talent acquisition. Journal Of Tourism Futures. https://doi.org/10.1108/JTF-02-2020-0013
Harandi, M., Crowston, K., Jackson, C., & Østerlund, C.. (2020). The Genie in the Bottle: Different Stakeholders, Different Interpretations of Machine Learning. In Hawai'i International Conference on System Science. https://doi.org/10.24251/HICSS.2020.719
PDF icon Social_Construction_of_ML_in_GS_HICCS2020.pdf (124.3 KB)
Jung, J. Hwa, & Lim, D. Geon. (2020). Industrial robots, employment growth, and labor cost: A simultaneous equation analysis. Technological Forecasting And Social Change, 159, 120202. https://doi.org/10.1016/j.techfore.2020.120202
2019
Jensen, B. M., Whyte, C., & Cuomo, S.. (2019). Algorithms at War: The Promise, Peril, and Limits of Artificial Intelligence. International Studies Review. https://doi.org/10.1093/isr/viz025
Šukjurovs, I., Zvirgzdiņa, R., & Jeromanova-Maura, S.. (2019). Artificial intelligence in workplaces and how it will affect employment in Latvia. Environment. Technology. Resources. Proceedings Of The International Scientific And Practical Conference, 2, 154. https://doi.org/10.17770/etr2019vol2.4151
Madakam, S., Holmukhe, R. M., & Jaiswal, D. Kumar. (2019). The future digital work force: Robotic process automation (RPA). Journal Of Information Systems And Technology Management, 16. https://doi.org/10.4301/S1807-1775201916001
Jarrahi, M. Hossein. (2019). In the age of the smart artificial intelligence: AI’s dual capacities for automating and informating work. Business Information Review, 026638211988399. https://doi.org/10.1177/0266382119883999
PDF icon In the Age of the Smart Artificial Intelligence AI’s Dual Capacities for Automating and Informating.pdf (317.68 KB)

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