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Transforming the communication between citizens and government through AI-guided chatbots

Publication Type:

Journal Article

Authors:

Androutsopoulou, Aggeliki; Karacapilidis, Nikos; Loukis, Euripidis; Charalabidis, Yannis

Source:

Government Information Quarterly, Volume 36, Issue 2, p.358 - 367 (2019)

URL:

https://doi.org/10.1016/j.giq.2018.10.001