Edwards, Chad, et al. “Testing the Differences in Perceptions of Communication Quality for a Human Agent and a Bot Agent on Twitter”. 2014. Computers in Human Behavior, vol. 33, 2014, pp. 372-6, doi:10.1016/j.chb.2013.08.013.
Year of Publication
2014
Journal
Computers in Human Behavior
Volume
33
Number of Pages
372 - 376
Date Published
Jan-04-2014
ISSN Number
07475632
DOI
10.1016/j.chb.2013.08.013