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Toxtli, C., Monroy-Hernández, A., & Cranshaw, J.. (2018). Understanding Chatbot-mediated Task Management (R. Mandryk, Hancock, M., Perry, M., & Cox, A., Trans.). In the 2018 CHI ConferenceProceedings of the 2018 CHI Conference on Human Factors in Computing Systems - CHI '18 (1 - 6). https://doi.org/10.1145/317357410.1145/3173574.3173632
Malone, T. W., Nickerson, J. V., Laubacher, R. J., Fisher, L. Hesse, de Boer, P., Han, Y., & Ben Towne, W.. (2017). Putting the Pieces Back Together Again: Contest Webs for Large-Scale Problem Solving. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (1661–1674). https://doi.org/10.1145/2998181.2998343
Makridakis, S. (2017). The forthcoming Artificial Intelligence (AI) revolution: Its impact on society and firms. Futures, 90, 46 - 60. https://doi.org/10.1016/j.futures.2017.03.006
Maedche, A., Legner, C., Benlian, A., Berger, B., Gimpel, H., Hess, T., et al.. (2019). AI-Based Digital Assistants. Business & Information Systems Engineering, 61(4), 535 - 544. https://doi.org/10.1007/s12599-019-00600-8
Maddox, T. M., Rumsfeld, J. S., & Payne, P. R. O.. (2019). Questions for artificial intelligence in health care. Jama, 321(1), 31. https://doi.org/10.1001/jama.2018.18932
Madakam, S., Holmukhe, R. M., & Jaiswal, D. Kumar. (2019). The future digital work force: Robotic process automation (RPA). Journal Of Information Systems And Technology Management, 16. https://doi.org/10.4301/S1807-1775201916001

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