Integration of people, technology and organization: the european approach

Publication Type:

Conference Proceedings


International Conference on Human-Computer Interaction (HCI International), Elsevier, Volume 20, Tokyo, Japan, p.957-961 (1995)


This paper presents the general outline of new method, HITOP-D, considering the integration and joint optimization of people, technology, and organization. This method is based on the existing american methods HITOP and ACTION. It takes in account the specific european industrial context. In an iterating process the preliminary design of a project is assessed according a list of criteria of the four aspects people, technology, organization, and task design. Incongruencies are solved through a fit analysis and redesigning the original project. The performance of HITOP-D will be empirically evaluated.