Kirkpatrick, Keith. “AI in Contact Centers”. 2018. Communications of the ACM, vol. 60, no. 8, 2017, pp. 18-19, doi:10.1145/312734310.1145/3105442.
Author
Keith Kirkpatrick
Year of Publication
2017
Journal
Communications of the ACM
Volume
60
Issue
8
Number of Pages
18 - 19
Date Published
Dec-07-2018
ISSN Number
00010782
DOI
10.1145/312734310.1145/3105442