Team design

  • What roles in teams could be effectively filled by an agent?
  • How will the type of tasks a human agent (employee) performs change with the introduction of an intelligent machine, e.g. a virtual agent?
  • How does the number of machine actors a human interacts with impact their trust/performance/acquisition of skills? What if the machine actors interact with each other in an observable fashion (like the 2 museum guides), as opposed to being seen as independent entities. Think: Alexa, Google Home and Siri debating what the best answer to a question is you have posed.
  • Do two avatars encourage engagement more than one? How about three ? or 5 ?