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Adopt, adapt, evolve: AI integration in customer feedback management. [Teaching case]

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Author
Dzmitry Katsiuba
Mateusz Dolata
Kevin Crowston
Gerhard Schwabe
Year of Publication
2025
Conference Name
Internation Conference on Information Systems (ICIS)
Date Published
dec
Conference Location
Nashville, TN
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This work was partially supported by a grant from the US National Science Foundation, Grant 17-45463. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the National Science Foundation. Privacy policy

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