Jan Mendling

Østerlund, C., & Jackson, C. (2026). Trace Methods: Probing the Apparatus. In B. Wurm & J. Mendling (Eds.), Digital Trace Data Research in Information Systems (pp. 81–105). Springer Nature Switzerland. https://doi.org/10.1007/978-3-032-05497-5_5

Mendling, J., Decker, G., Hull, R., Reijers, H. A., & Weber, I. (2018). How do machine learning, robotic process automation, and blockchains affect the human factor in business process management? . Communications of the Association for Information Systems, 297-320. https://doi.org/10.17705/1CAIS.04319