@article{7354, author = {Jan Mendling and Gero Decker and Richard Hull and Hajo Reijers and Ingo Weber}, title = {How do machine learning, robotic process automation, and blockchains affect the human factor in business process management? }, year = {2018}, journal = {Communications of the Association for Information Systems}, pages = {297 - 320}, month = {Jan-01-2018}, doi = {10.17705/1CAIS.04319}, language = {eng}, }