Papers

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2018
Mlynar, J., Alavi, H. S., Verma, H., & Cantoni, L.. (2018). Towards a Sociological Conception of Artificial Intelligence. In Artificial General Intelligence (AGI). Presented at the Artificial General Intelligence (AGI). https://doi.org/10.1007/978-3-319-97676-1_13
Mlynar, J., Alavi, H. S., Verma, H., & Cantoni, L.. (2018). Towards a Sociological Conception of Artificial Intelligence. In Artificial General Intelligence (AGI). Presented at the Artificial General Intelligence (AGI). https://doi.org/10.1007/978-3-319-97676-1_13
WIllis, M., & Meyer, E. T.. (2018). Work that Enables Care: Understanding Tasks, Automation, and the National Health Service. In iConference. Presented at the iConference. https://doi.org/10.1007/978-3-319-78105-1_60
2020
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341
Dogru, A. K., & Keskin, B. B.. (2020). AI in operations management: applications, challenges and opportunities. Journal Of Data, Information And Management, 2, 67–74. https://doi.org/10.1007/s42488-020-00023-1
Dogru, A. K., & Keskin, B. B.. (2020). AI in operations management: applications, challenges and opportunities. Journal Of Data, Information And Management, 2, 67–74. https://doi.org/10.1007/s42488-020-00023-1
Dogru, A. K., & Keskin, B. B.. (2020). AI in operations management: applications, challenges and opportunities. Journal Of Data, Information And Management, 2, 67–74. https://doi.org/10.1007/s42488-020-00023-1
Johnson, R. D., Stone, D. L., & Lukaszewski, K. M.. (2020). The benefits of eHRM and AI for talent acquisition. Journal Of Tourism Futures. https://doi.org/10.1108/JTF-02-2020-0013
Roccetti, M., Delnevo, G., Casini, L., & Salomoni, P.. (2020). A Cautionary Tale for Machine Learning Design: why we Still Need Human-Assisted Big Data Analysis. Mobile Networks And Applications, 25, 1075–1083. https://doi.org/10.1007/s11036-020-01530-6
Kassens-Noor, E., & Hintze, A.. (2020). Cities of the Future? The Potential Impact of Artificial Intelligence. Ai, 1, 192–197. https://doi.org/10.3390/ai1020012
Mart'nez-Plumed, F., Tolan, S. 'l, Pesole, A., Hern'ndez-Orallo, J., Fern'ndez-Mac'as, E., & G'mez, E.. (2020). Does AI qualify for the job? A bidirectional model mapping labour and AI intensities. In AIES 2020 - Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society (94–100). https://doi.org/10.1145/3375627.3375831
Huang, M. Hui, & Rust, R. T.. (2020). Engaged to a Robot? The Role of AI in Service. Journal Of Service Research. https://doi.org/10.1177/1094670520902266
Huang, M. Hui, & Rust, R. T.. (2020). Engaged to a Robot? The Role of AI in Service. Journal Of Service Research. https://doi.org/10.1177/1094670520902266
Huang, M. Hui, & Rust, R. T.. (2020). Engaged to a Robot? The Role of AI in Service. Journal Of Service Research. https://doi.org/10.1177/1094670520902266
Reid-musson, E., Cockayne, D., Frederiksen, L., & Worth, N.. (2020). Feminist economic geography and the future of work. Epa: Economy And Space, 1–12. https://doi.org/10.1177/0308518X20947101

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