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Reis, J., Santo, P. Espírito, Lisbon, P., & Melão, N.. (2019). Impacts of Artificial Intelligence on Public Administration: A Systematic Literature Review. In 2019 14th Iberian Conference on Information Systems and Technologies (CISTI). Presented at the 2019 14th Iberian Conference on Information Systems and Technologies (CISTI). Retrieved de https://ieeexplore.ieee.org/document/8760778