Papers

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2020
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341
J Black, S., & van Esch, P.. (2020). AI-enabled recruiting: What is it and how should a manager use it?. Business Horizons, 63, 215–226. https://doi.org/10.1016/j.bushor.2019.12.001
Østerlund, C., Jarrahi, M. Hossein, Willis, M., Boyd, K., & Wolf, C.. (2020). Artificial intelligence and the world of work, a co-constitutive relationship. Journal Of The Association For Information Science And Technology. https://doi.org/10.1002/asi.24388
Abeliansky, A. L., Algur, E., Bloom, D. E., & Prettner, K.. (2020). The Future of Work: Meeting the Global Challenge of Demographic Change and Automation. International Labour Review, 1–28. https://doi.org/10.1111/ilr.12168
Bærøe, K., Miyata-Sturm, A., & Henden, E.. (2020). How to achieve trustworthy artificial intelligence for health. Bulletin Of The World Health Organization, 98, 257–262. https://doi.org/10.2471/BLT.19.237289
Crowston, K., & Bolici, F.. (2020). Impacts of the Use of Machine Learning on Work Design. In 8th International Conference on Human-Agent Interaction. https://doi.org/10.1145/3406499.3415070
PDF icon Impacts_of_ML_for_HAI_2020.pdf (453.59 KB)
Das, S., Steffen, S., Clarke, W., Reddy, P., Brynjolfsson, E., & Fleming, M.. (2020). Learning occupational task-shares dynamics for the future of work. In AIES 2020 - Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society (36–42). https://doi.org/10.1145/3375627.3375826
Seeber, I., Bittner, E., Briggs, R. O., de Vreede, T., de Vreede, G. Jan, Elkins, A., et al.. (2020). Machines as teammates: A research agenda on AI in team collaboration. Information And Management, 57, 103174. https://doi.org/10.1016/j.im.2019.103174
Seeber, I., Bittner, E., Briggs, R. O., de Vreede, T., de Vreede, G. Jan, Elkins, A., et al.. (2020). Machines as teammates: A research agenda on AI in team collaboration. Information And Management, 57, 103174. https://doi.org/10.1016/j.im.2019.103174
2019
Maedche, A., Legner, C., Benlian, A., Berger, B., Gimpel, H., Hess, T., et al.. (2019). AI-Based Digital Assistants. Business & Information Systems Engineering, 61(4), 535 - 544. https://doi.org/10.1007/s12599-019-00600-8
Maedche, A., Legner, C., Benlian, A., Berger, B., Gimpel, H., Hess, T., et al.. (2019). AI-Based Digital Assistants. Business & Information Systems Engineering, 61(4), 535 - 544. https://doi.org/10.1007/s12599-019-00600-8
Nichols, J. A., Chan, H. W. Herbert, & Baker, M. A. B.. (2019). Applications of artificial intelligence to imaging and diagnosis. Biophysical Reviews, 11(1), 111 - 118. https://doi.org/10.1007/s12551-018-0449-9
Belanche, D., Casaló, L. V., & Flavián, C.. (2019). Artificial Intelligence in FinTech: understanding robo-advisors adoption among customers. Industrial Management & Data Systems, 119(7), 1411 - 1430. https://doi.org/10.1108/IMDS-08-2018-0368
Becker, A. (2019). Artificial intelligence in medicine: What is it doing for us today?. Health Policy And Technology, 8(2), 198 - 205. https://doi.org/10.1016/j.hlpt.2019.03.004

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