Papers

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AI
Das, S., Steffen, S., Clarke, W., Reddy, P., Brynjolfsson, E., & Fleming, M.. (2020). Learning occupational task-shares dynamics for the future of work. In AIES 2020 - Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society (36–42). https://doi.org/10.1145/3375627.3375826
AI-enabled recruiting
J Black, S., & van Esch, P.. (2020). AI-enabled recruiting: What is it and how should a manager use it?. Business Horizons, 63, 215–226. https://doi.org/10.1016/j.bushor.2019.12.001
artificial intelligence
Crowston, K., & Bolici, F.. (2019). Impacts of machine learning on work. In Proceedings of the 52nd Hawai'i International Conference on System Sciences (HICSS-52). https://doi.org/10.24251/HICSS.2019.719
PDF icon Impacts_of_machine_learning_on_work__revision_.pdf (300.76 KB)
J Black, S., & van Esch, P.. (2020). AI-enabled recruiting: What is it and how should a manager use it?. Business Horizons, 63, 215–226. https://doi.org/10.1016/j.bushor.2019.12.001
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341
Seeber, I., Bittner, E., Briggs, R. O., de Vreede, T., de Vreede, G. Jan, Elkins, A., et al.. (2020). Machines as teammates: A research agenda on AI in team collaboration. Information And Management, 57, 103174. https://doi.org/10.1016/j.im.2019.103174
Seeber, I., Bittner, E., Briggs, R. O., de Vreede, T., de Vreede, G. Jan, Elkins, A., et al.. (2020). Machines as teammates: A research agenda on AI in team collaboration. Information And Management, 57, 103174. https://doi.org/10.1016/j.im.2019.103174
Crowston, K., & Bolici, F.. (2020). Impacts of the Use of Machine Learning on Work Design. In 8th International Conference on Human-Agent Interaction. https://doi.org/10.1145/3406499.3415070
PDF icon Impacts_of_ML_for_HAI_2020.pdf (453.59 KB)
automation
Crowston, K., & Bolici, F.. (2020). Impacts of the Use of Machine Learning on Work Design. In 8th International Conference on Human-Agent Interaction. https://doi.org/10.1145/3406499.3415070
PDF icon Impacts_of_ML_for_HAI_2020.pdf (453.59 KB)
Crowston, K., & Bolici, F.. (2019). Impacts of machine learning on work. In Proceedings of the 52nd Hawai'i International Conference on System Sciences (HICSS-52). https://doi.org/10.24251/HICSS.2019.719
PDF icon Impacts_of_machine_learning_on_work__revision_.pdf (300.76 KB)
Das, S., Steffen, S., Clarke, W., Reddy, P., Brynjolfsson, E., & Fleming, M.. (2020). Learning occupational task-shares dynamics for the future of work. In AIES 2020 - Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society (36–42). https://doi.org/10.1145/3375627.3375826
autonomous vehicles
bots
chatbot
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341
climate change
Malone, T. W., Nickerson, J. V., Laubacher, R. J., Fisher, L. Hesse, de Boer, P., Han, Y., & Ben Towne, W.. (2017). Putting the Pieces Back Together Again: Contest Webs for Large-Scale Problem Solving. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (1661–1674). https://doi.org/10.1145/2998181.2998343
Collaboration
collective intelligence
Malone, T. W., Nickerson, J. V., Laubacher, R. J., Fisher, L. Hesse, de Boer, P., Han, Y., & Ben Towne, W.. (2017). Putting the Pieces Back Together Again: Contest Webs for Large-Scale Problem Solving. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (1661–1674). https://doi.org/10.1145/2998181.2998343
consulting reports

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