Papers

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Journal Article
Noonpakdee, W. (2020). The Adoption of Artificial Intelligence for Financial Investment Service. 2020 22Nd International Conference On Advanced Communication Technology (Icact), 396–400.
Jokisch, O., & Huber, M.. (2018). Advances in the development of a cognitive user interface. Matec Web Of Conferences, 161, 01003. https://doi.org/10.1051/matecconf/201816101003
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341
Kuziemski, M., & Misuraca, G.. (2020). AI governance in the public sector: Three tales from the frontiers of automated decision-making in democratic settings. Telecommunications Policy, 44, 101976. https://doi.org/10.1016/j.telpol.2020.101976
Pennisi, E. (2017). AI in Action: Combing the genome for the roots of autism. Science, 357(6346), 25 - 25. https://doi.org/10.1126/science.357.6346.25
Sokol, J. (2017). AI in Action: Machines that make sense of the sky. Science, 357(6346), 26 - 26. https://doi.org/10.1126/science.357.6346.26
Kirkpatrick, K. (2017). AI in contact centers. Communications Of The Acm, 60(8), 18 - 19. https://doi.org/10.1145/312734310.1145/3105442
Dogru, A. K., & Keskin, B. B.. (2020). AI in operations management: applications, challenges and opportunities. Journal Of Data, Information And Management, 2, 67–74. https://doi.org/10.1007/s42488-020-00023-1
Garcia-Murillo, M., & MacInnes, I.. (2019). AI’s path to the present and the painful transitions along the way. Digital Policy, Regulation And Governance, 21(3), 305 - 321. https://doi.org/10.1108/DPRG-09-2018-0051
Lysaght, T., Lim, H. Yeefen, Xafis, V., & Ngiam, K. Yuan. (2019). AI-Assisted Decision-making in Healthcare. Asian Bioethics Review, 11(3), 299 - 314. https://doi.org/10.1007/s41649-019-00096-0
Maedche, A., Legner, C., Benlian, A., Berger, B., Gimpel, H., Hess, T., et al.. (2019). AI-Based Digital Assistants. Business & Information Systems Engineering, 61(4), 535 - 544. https://doi.org/10.1007/s12599-019-00600-8
J Black, S., & van Esch, P.. (2020). AI-enabled recruiting: What is it and how should a manager use it?. Business Horizons, 63, 215–226. https://doi.org/10.1016/j.bushor.2019.12.001
Wangsness, T., & Franklin, J.. (1966). “Algorithm” and “formula”. Communications Of The Acm, 9(4), 243. https://doi.org/10.1145/365278.365286

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