Papers

Export 11 results:
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service strategy
Huang, M. Hui, & Rust, R. T.. (2020). Engaged to a Robot? The Role of AI in Service. Journal Of Service Research. https://doi.org/10.1177/1094670520902266
Simulation
Mart'nez-Plumed, F., Tolan, S. 'l, Pesole, A., Hern'ndez-Orallo, J., Fern'ndez-Mac'as, E., & G'mez, E.. (2020). Does AI qualify for the job? A bidirectional model mapping labour and AI intensities. In AIES 2020 - Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society (94–100). https://doi.org/10.1145/3375627.3375831
Simultaneous equation analysis
Jung, J. Hwa, & Lim, D. Geon. (2020). Industrial robots, employment growth, and labor cost: A simultaneous equation analysis. Technological Forecasting And Social Change, 159, 120202. https://doi.org/10.1016/j.techfore.2020.120202
skills
Willcocks, L. (2020). Robo-Apocalypse cancelled? Reframing the automation and future of work debate. In Journal of Information Technology. https://doi.org/10.1177/0268396220925830
Smart data
Roccetti, M., Delnevo, G., Casini, L., & Salomoni, P.. (2020). A Cautionary Tale for Machine Learning Design: why we Still Need Human-Assisted Big Data Analysis. Mobile Networks And Applications, 25, 1075–1083. https://doi.org/10.1007/s11036-020-01530-6
social reproduction
Reid-musson, E., Cockayne, D., Frederiksen, L., & Worth, N.. (2020). Feminist economic geography and the future of work. Epa: Economy And Space, 1–12. https://doi.org/10.1177/0308518X20947101
Social sciences
Mlynar, J., Alavi, H. S., Verma, H., & Cantoni, L.. (2018). Towards a Sociological Conception of Artificial Intelligence. In Artificial General Intelligence (AGI). Presented at the Artificial General Intelligence (AGI). https://doi.org/10.1007/978-3-319-97676-1_13
Social work
Petersen, A. C. M., Christensen, L. Rune, & Hildebrandt, T. T.. (2020). The Role of Discretion in the Age of Automation. Computer Supported Cooperative Work: Cscw: An International Journal, 29, 303–333. https://doi.org/10.1007/s10606-020-09371-3
Sociology
Mlynar, J., Alavi, H. S., Verma, H., & Cantoni, L.. (2018). Towards a Sociological Conception of Artificial Intelligence. In Artificial General Intelligence (AGI). Presented at the Artificial General Intelligence (AGI). https://doi.org/10.1007/978-3-319-97676-1_13
Sociotechnical
WIllis, M., & Meyer, E. T.. (2018). Work that Enables Care: Understanding Tasks, Automation, and the National Health Service. In iConference. Presented at the iConference. https://doi.org/10.1007/978-3-319-78105-1_60
standardization
Huang, M. Hui, & Rust, R. T.. (2020). Engaged to a Robot? The Role of AI in Service. Journal Of Service Research. https://doi.org/10.1177/1094670520902266
Storytelling
Sidaoui, K., Jaakkola, M., & Burton, J.. (2020). AI feel you: customer experience assessment via chatbot interviews. Journal Of Service Management. https://doi.org/10.1108/JOSM-11-2019-0341
subjectivity
Reid-musson, E., Cockayne, D., Frederiksen, L., & Worth, N.. (2020). Feminist economic geography and the future of work. Epa: Economy And Space, 1–12. https://doi.org/10.1177/0308518X20947101
supply chain management
Dogru, A. K., & Keskin, B. B.. (2020). AI in operations management: applications, challenges and opportunities. Journal Of Data, Information And Management, 2, 67–74. https://doi.org/10.1007/s42488-020-00023-1
Supply Chain Management (SCM)
Dogru, A. K., & Keskin, B. B.. (2020). AI in operations management: applications, challenges and opportunities. Journal Of Data, Information And Management, 2, 67–74. https://doi.org/10.1007/s42488-020-00023-1
sustainable design
Fiore, S. M., Philips, E., & Sellers, B. C.. (2014). A transdisciplinary perspective on hedonomic sustainability design. Economics In Design. https://doi.org/10.1177%2F1064804613516762
Systematic literature review
Suran, S., Pattanaik, V., & Draheim, D.. (2020). Frameworks for collective intelligence: A systematic literature review. In ACM Computing Surveys (pp. 1–36). https://doi.org/10.1145/3368986

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