%0 Journal Article %J Communications of the Association for Information Systems %D 2018 %T How do machine learning, robotic process automation, and blockchains affect the human factor in business process management? %A Mendling, Jan %A Decker, Gero %A Hull, Richard %A Reijers, Hajo A. %A Weber, Ingo %B Communications of the Association for Information Systems %P 297 - 320 %8 Jan-01-2018 %G eng %R 10.17705/1CAIS.04319