%0 Journal Article %J Computers in Human Behavior %D 2016 %T Differences in perceptions of communication quality between a Twitterbot and human agent for information seeking and learning %A Edwards, Chad %A Beattie, Austin J. %A Edwards, Autumn %A Spence, Patric R. %B Computers in Human Behavior %V 65 %P 666 - 671 %8 Jan-12-2016 %G eng %R 10.1016/j.chb.2016.07.003 %0 Journal Article %J Computers in Human Behavior %D 2014 %T Testing the differences in perceptions of communication quality for a human agent and a bot agent on Twitter %A Edwards, Chad %A Edwards, Autumn %A Spence, Patric R. %A Shelton, Ashleigh K. %B Computers in Human Behavior %V 33 %P 372 - 376 %8 Jan-04-2014 %G eng %R 10.1016/j.chb.2013.08.013