TY - CONF T1 - A framework for understanding chatbots and their future T2 - the 11th International WorkshopProceedings of the 11th International Workshop on Cooperative and Human Aspects of Software Engineering - CHASE '18 Y1 - 2018 A1 - Paikari, Elahe A1 - van der Hoek, André JF - the 11th International WorkshopProceedings of the 11th International Workshop on Cooperative and Human Aspects of Software Engineering - CHASE '18 PB - ACM Press CY - Gothenburg, SwedenNew York, New York, USA SN - 9781450357258 ER -