@article {Noonpakdee2020,
	title = {The Adoption of Artificial Intelligence for Financial Investment Service},
	journal = {2020 22nd International Conference on Advanced Communication Technology (ICACT)},
	year = {2020},
	pages = {396{\textendash}400},
	publisher = {Global IT Research Institute - GIRI},
	keywords = {AI, artificial intelligence, data, financial, fintech, investment service, Technology Adoption, to investment companies, to offer customers accessibility},
	isbn = {9791188428045},
	author = {Noonpakdee, Wasinee}
}
@article {Acemoglu2020,
	title = {Competing with Robots: Firm-Level Evidence from France},
	journal = {AEA Papers and Proceedings},
	volume = {110},
	year = {2020},
	pages = {383{\textendash}388},
	abstract = {We study the firm-level implications of robot adoption in France. Of 55,390 firms in our sample, 598 adopted robots between 2010 and 2015, but these firms accounted for 20 percent of manufacturing employment. Adopters experienced significant declines in labor shares, the share of production workers in employment, and increases in value added and productivity. They expand their overall employment as well. However, this expansion comes at the expense of competitors, leading to an overall negative association between adoption and employment. Robot adoption has a large impact on the labor share because adopters are larger and grow faster than their competitors.},
	keywords = {automation, competition, j23, j24, jel codes, l11, labor share, manufacturing, productivity, reallocation, robots, tasks},
	issn = {2574-0768},
	doi = {10.1257/pandp.20201003},
	author = {Acemoglu, Daron and Lelarge, Claire and Restrepo, Pascual}
}
@conference {Martnez-Plumed2020,
	title = {Does AI qualify for the job? A bidirectional model mapping labour and AI intensities},
	booktitle = {AIES 2020 - Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society},
	year = {2020},
	pages = {94{\textendash}100},
	abstract = {In this paper we present a setting for examining the relation between the distribution of research intensity in AI research and the relevance for a range of work tasks (and occupations) in current and simulated scenarios. We perform a mapping between labour and AI using a set of cognitive abilities as an intermediate layer. This setting favours a two-way interpretation to analyse (1) what impact current or simulated AI research activity has or would have on labour-related tasks and occupations, and (2) what areas of AI research activity would be responsible for a desired or undesired effect on specific labour tasks and occupations. Concretely, in our analysis we map 59 generic labour-related tasks from several worker surveys and databases to 14 cognitive abilities from the cognitive science literature, and these to a comprehensive list of 328 AI benchmarks used to evaluate progress in AI techniques. We provide this model and its implementation as a tool for simulations. We also show the effectiveness of our setting with some illustrative examples.},
	keywords = {AI benchmarks, AI impact, AI intensity, Labour market, Simulation, tasks},
	isbn = {9781450371100},
	doi = {10.1145/3375627.3375831},
	author = {Mart{\textquoteright}nez-Plumed, Fernando and Tolan, Song{\textquoteright}l and Pesole, Annarosa and Hern{\textquoteright}ndez-Orallo, Jos{\'e} and Fern{\textquoteright}ndez-Mac{\textquoteright}as, Enrique and G{\textquoteright}mez, Emilia}
}
@article {Huang2020,
	title = {Engaged to a Robot? The Role of AI in Service},
	journal = {Journal of Service Research},
	year = {2020},
	abstract = {This article develops a strategic framework for using artificial intelligence (AI) to engage customers for different service benefits. This framework lays out guidelines of how to use different AIs to engage customers based on considerations of nature of service task, service offering, service strategy, and service process. AI develops from mechanical, to thinking, and to feeling. As AI advances to a higher intelligence level, more human service employees and human intelligence (HI) at the intelligence levels lower than that level should be used less. Thus, at the current level of AI development, mechanical service should be performed mostly by mechanical AI, thinking service by both thinking AI and HI, and feeling service mostly by HI. Mechanical AI should be used for standardization when service is routine and transactional, for cost leadership, and mostly at the service delivery stage. Thinking AI should be used for personalization when service is data-rich and utilitarian, for quality leadership, and mostly at the service creation stage. Feeling AI should be used for relationalization when service is relational and high touch, for relationship leadership, and mostly at the service interaction stage. We illustrate various AI applications for the three major AI benefits, providing managerial guidelines for service providers to leverage the advantages of AI as well as future research implications for service researchers to investigate AI in service from modeling, consumer, and policy perspectives.},
	keywords = {artificial intelligence, augmentation, automation, engagement, feeling AI, human intelligence, mechanical AI, personalization, relationalization, replacement, robots, service process, service strategy, standardization, thinking AI},
	issn = {15527379},
	doi = {10.1177/1094670520902266},
	author = {Huang, Ming Hui and Rust, Roland T}
}
@article {Hacker2020,
	title = {Explainable AI under contract and tort law: legal incentives and technical challenges},
	journal = {Artificial Intelligence and Law},
	number = {0123456789},
	year = {2020},
	publisher = {Springer Netherlands},
	abstract = {This paper shows that the law, in subtle ways, may set hitherto unrecognized incentives for the adoption of explainable machine learning applications. In doing so, we make two novel contributions. First, on the legal side, we show that to avoid liability, professional actors, such as doctors and managers, may soon be legally compelled to use explainable ML models. We argue that the importance of explainability reaches far beyond data protection law, and crucially influences questions of contractual and tort liability for the use of ML models. To this effect, we conduct two legal case studies, in medical and corporate merger applications of ML. As a second contribution, we discuss the (legally required) trade-off between accuracy and explainability and demonstrate the effect in a technical case study in the context of spam classification.},
	keywords = {Contract law, Corporate takeovers, Explainability, Explainability-accuracy trade-off, Explainable AI, Interpretable machine learning, Medical malpractice, Tort law},
	isbn = {0123456789},
	issn = {15728382},
	doi = {10.1007/s10506-020-09260-6},
	url = {https://doi.org/10.1007/s10506-020-09260-6},
	author = {Hacker, Philipp and Krestel, Ralf and Grundmann, Stefan and Naumann, Felix}
}
@article {Reid-musson2020,
	title = {Feminist economic geography and the future of work},
	journal = {EPA: Economy and Space},
	year = {2020},
	pages = {1{\textendash}12},
	keywords = {corresponding author, department of geography, emily reid-musson, feminist economic geography, memorial university of newfoundland, newfoundland and labrador a1c, social reproduction, subjectivity, technology, work},
	doi = {10.1177/0308518X20947101},
	author = {Reid-musson, Emily and Cockayne, Daniel and Frederiksen, Lia and Worth, Nancy}
}
@article {Seeber2020,
	title = {Machines as teammates: A research agenda on AI in team collaboration},
	journal = {Information and Management},
	volume = {57},
	number = {2},
	year = {2020},
	pages = {103174},
	publisher = {Elsevier},
	abstract = {What if artificial intelligence (AI) machines became teammates rather than tools? This paper reports on an international initiative by 65 collaboration scientists to develop a research agenda for exploring the potential risks and benefits of machines as teammates (MaT). They generated 819 research questions. A subteam of 12 converged them to a research agenda comprising three design areas {\textendash} Machine artifact, Collaboration, and Institution {\textendash} and 17 dualities {\textendash} significant effects with the potential for benefit or harm. The MaT research agenda offers a structure and archetypal research questions to organize early thought and research in this new area of study.},
	keywords = {artificial intelligence, Design, Duality, Research agenda, Team collaboration},
	issn = {03787206},
	doi = {10.1016/j.im.2019.103174},
	url = {https://doi.org/10.1016/j.im.2019.103174},
	author = {Seeber, Isabella and Bittner, Eva and Briggs, Robert O and de Vreede, Triparna and de Vreede, Gert Jan and Elkins, Aaron and Maier, Ronald and Merz, Alexander B and Oeste-Rei{\ss}, Sarah and Randrup, Nils and Schwabe, Gerhard and S{\"o}llner, Matthias}
}
@article {Wagner2020,
	title = {The nature of the Artificially Intelligent Firm - An economic investigation into changes that AI brings to the firm},
	journal = {Telecommunications Policy},
	volume = {44},
	number = {6},
	year = {2020},
	pages = {101954},
	publisher = {Elsevier Ltd},
	abstract = {With the arrival of Artificial Intelligence (AI), the nature of the firm is changing and economic theory can provide guidance to businesses as well as to politics when formulating adequate strategies for this unknown terrain. By interpreting AI as a new type of agent within the firm, the theory of the firm can serve as a lingua franca to connect computer sciences and social sciences when dealing with the interdisciplinary phenomenon of AI. To achieve this, this paper adopts the perspective of the economic theory of the firm to systematically explore the changes that AI brings to the institution of the firm. In total, five interrelated propositions are discussed that are rooted in the traditional theory but trace the nature of the Artificially Intelligent Firm: AI intensifies the effects of economic rationality on the firm (1). AI introduces a new type of information asymmetry (2). AI can perforate the boundaries of the firm (3). AI can create triangular agency relationships (4) and AI has the potential to remove traditional limits of integration (5).},
	keywords = {artificial intelligence, Asymmetric information, machine learning, Principal-agent problem, Theory of the firm},
	issn = {03085961},
	doi = {10.1016/j.telpol.2020.101954},
	url = {https://doi.org/10.1016/j.telpol.2020.101954},
	author = {Wagner, Dirk Nicolas}
}
@article {Spencer2020,
	title = {No automation please, we{\textquoteright}re British: Technology and the prospects for work},
	journal = {Cambridge Journal of Regions, Economy and Society},
	volume = {13},
	number = {1},
	year = {2020},
	pages = {117{\textendash}134},
	abstract = {This article assesses the impact and probably limits of automation. It looks, in particular, at the case of the UK economy. The prospects for automation are seen as necessarily uncertain and potentially regressive in their effects, with technology likely to sustain a large number of low-quality jobs. The deep-seated problems of the UK economy-low-investment, low-productivity and low-real wages-are seen as key impediments to forms of automation that work for all in society. It is argued that, without wider institutional reform, the UK will be unable to reap the full potential of automation.},
	keywords = {automation, investment, robots, technology, work},
	issn = {17521386},
	doi = {10.1093/cjres/rsaa003},
	author = {Spencer, David and Slater, Gary}
}
@article {Theresa2020,
	title = {Think with me, or think for me? On the future role of artificial intelligence in marketing strategy formulation},
	journal = {The TQM Journal},
	volume = {ahead-of-p},
	number = {ahead-of-print},
	year = {2020},
	month = {jan},
	abstract = {Purpose This paper explores if and how Artificial Intelligence can contribute to marketing strategy formulation.Design/methodology/approach Qualitative research based on exploratory in-depth interviews with industry experts currently working with artificial intelligence tools.Findings Key themes include: (1) Importance of AI in strategic marketing decision management; (2) Presence of AI in strategic decision management; (3) Role of AI in strategic decision management; (4) Importance of business culture for the use of AI; (5) Impact of AI on the business{\textquoteright} organizational model. A key consideration is a {\textquotedblleft}creative-possibility perspective,{\textquotedblright} highlighting the future potential to use AI not only for rational but also for creative thinking purposes.Research limitations/implications This work is focused only on strategy creation as a deliberate process. For this, AI can be used as an effective response to the external contingencies of high volumes of data and uncertain environmental conditions, as well as being an effective response to the external contingencies of limited managerial cognition. A key future consideration is a {\textquotedblleft}creative-possibility perspective.{\textquotedblright}Practical implications A practical extension of the Gartner Analytics Ascendancy Model (Maoz, 2013).Originality/value This paper aims to contribute knowledge relating to the role of AI in marketing strategy formulation and explores the potential avenues for future use of AI in the strategic marketing process. This is explored through the lens of contingency theory, and additionally, findings are expressed using the Gartner analytics ascendancy model.},
	keywords = {AI, artificial intelligence, creativity, marketing strategy, marketing synergy, paper type research paper, rationality, tqm},
	isbn = {1754-2731},
	doi = {10.1108/TQM-12-2019-0303},
	url = {https://doi.org/10.1108/TQM-12-2019-0303},
	author = {Theresa, Eriksson and Alessandro, Bigi and Michelle, Bonera and Eriksson, Theresa and Bigi, Alessandro and Bonera, Michelle and Theresa, Eriksson and Alessandro, Bigi and Michelle, Bonera}
}
@article {2018,
	title = {Artificial intelligence, jobs,  inequality and productivity:  Does aggregate demand matter},
	number = {ISSN 1871-9872},
	year = {2018},
	publisher = {Maastricht University},
	keywords = {artificial intelligence, economics of automation, growth theory, innovation, labour demand, productivity, technology},
	url = {http://ftp.iza.org/dp12005.pdf},
	author = {Thomas Gries and Wim Naude}
}
@article {2018,
	title = {Automation, taxes and transfers with international rivalry},
	year = {2018},
	publisher = {Australian National University},
	keywords = {automation, global modelling, income distribution, taxes, transfers},
	issn = {2206-0332},
	url = {https://cama.crawford.anu.edu.au/sites/default/files/publication/cama_crawford_anu_edu_au/2018-09/44_2018_tyers_zhou.pdf},
	author = {Rod Tyers and Yixiao Zhou}
}
@article {2018,
	title = {Experimental evidence on productivity complementarities},
	number = {18-065},
	year = {2018},
	publisher = {Harvard Business School Working Paper},
	keywords = {Human Capital, Performance Productivity, Technological Innovation, Technology Adoption},
	url = {https://www.hbs.edu/faculty/Pages/item.aspx?num=53855},
	author = {Prithwiraj Choudhury}
}
@article {2018,
	title = {The future of work in the light of technological change},
	volume = {UDC: 005.32:005.95/.96},
	year = {2018},
	type = {Original Scientific Paper},
	abstract = {Abstract: Technological unemployment, a phenomenon that has been relevant for decades, is now
reaching a new dimension. There is a growing number of discussions about whether technology is the
main culprit for the rising trend of unemployment rates around the world, therefore, the paper discusses the impact of technological changes on the labour market. We conducted a survey in Slovenian
companies with more than 100 employees in order to find out their view on replacing workers with
technology, as well as the reasons and consequences of new technology. We discussed the results of our
research and the views, findings and suggestions of various authors. We have found that technological
unemployment is not a simple problem, as this phenomenon is intertwined with various issues, and
that technology presents various dangers which may at first seem less visible.},
	keywords = {Impact of technology on the labour market, Labour market, Technological unemployment},
	url = {http://media3.novi.economicsandlaw.org/2017/07/Vol23/IJEAL-23-09.pdf},
	author = {Vesna Novak and Denis Dizdarevic}
}
@article {2018,
	title = {Occupational Classifications With A Machine Learning Approach},
	year = {2018},
	keywords = {administrative data, machine learning, occupational classifications, transaction data, UMETRICS},
	url = {https://www.iza.org/publications/dp/11738/occupational-classifications-a-machine-learning-approach},
	author = {Akina Ikudo and Julia Lane and Joseph Staudt and Bruce A. Weinberg}
}
@article {2018,
	title = {Robot vs. tax inspector or how the fourth industrial revolution will change the tax system: a review of problems and solutions},
	journal = {Journal of Tax Reform},
	volume = {4},
	year = {2018},
	month = {Jan-01-2018},
	pages = {6 - 26},
	abstract = {The fourth Industiral Revolution and the accelerated development of cyber-physical technologies lead to essential changes in national tax systems and international taxation. The main areas in which taxation meets cyber-physical technologies are digitization, robotization, M2M and blockchain technologies. Each of these areas has its own opportunities and problems. Three main approaches towards possible solutions for these new problems are identified. The first is to try to apply taxation to new cyber-physical technologies and products of their application. This approach includes the OECD{\textquoteright}s Action 1 plan on Base Erosion and Profit Shifting. It also includes the spread of traditional taxes on new objects - personal data, cryptocurrencies, imputed income of robots. The second is to replace digital transactions and shortfalls in revenues by traditional objects of taxation in the form of tangible assets and people and / or increase tax pressure (including by improving tax administration with use of Big Data) and the degree of progressiveness of taxes already levied on such objects. The third approach is to set a course on building a new tax space with smart taxes based on real-time principles, smart contracts and Big Data. This implies a transition to automatic taxation using blockchain technologies, which focus on the functions of applying distributed ledgers of business transactions in real-time. At present, the general trends are such that the first and second are prevalent, which is manifested in an increase in the relative importance of property, sales and employment taxes. Concerning the third approach, any movement in this direction is still facing a number oftechnical and other problems and is thus being discussed mainly at the conceptual level},
	keywords = {blockchain, cyber-physical technologies, digitization, taxes in Big Data, taxes on cryptocurrencies, taxes on digital goods, taxes on robots},
	issn = {24128872},
	doi = {10.15826/jtr.2018.4.1.042},
	url = {https://jtr.urfu.ru/en/archive/journal/95/article/1113/},
	author = {Vishnevsky, Valentine P. and Chekina, Viktoriia D.}
}
@article {2018,
	title = { Robots worldwide: The impact of automation on employment and trade},
	number = {36},
	year = {2018},
	month = {10/2018},
	keywords = {economics of automation, Employment, off-shoring, re-shoring, robot, technology},
	url = {https://www.ilo.org/wcmsp5/groups/public/---dgreports/---inst/documents/publication/wcms_648063.pdf},
	author = {Francesco Carnonero and Ekkehard Ernst and Enzo Weber}
}
@article {2017,
	title = {Seeing Like a Tesla: How Can We Anticipate Self-Driving Worlds?},
	journal = {Glocalism},
	volume = {3},
	year = {2017},
	abstract = {In the last five years, investment and innovation in self-driving cars has accelerated dramatically. Automotive autonomy, once seen as impossible, is now sold as inevitable. Much of the governance discussion has centred on risk: will the cars be safer than their human-controlled counterparts? As with conventional cars, harder long-term questions relate to the future worlds that self-driving technologies might enable or even demand. The vision of an autonomous vehicle {\textendash} able to navigate the world{\textquoteright}s complexity using only its sensors and processors {\textendash} on offer from companies like Tesla is intentionally misleading. So-called {\textquotedblleft}autonomous{\textquotedblright} vehicles will depend upon webs of social and technical connectivity. For their purported benefits to be realised, infrastructures that were designed around humans will need to be upgraded in order to become machine-readable. It is vital to anticipate the politics of self-driving worlds in order to avoid exacerbating the inequalities that have emerged around conventional cars. Rather than being dazzled by the Tesla view, policymakers should start seeing like a city, from multiple perspectives. Good governance for self-driving cars means democratising experimentation and creating genuine collaboration between companies and local governments.

 },
	keywords = {automotive autonomy, governance, risk, self-driving cars, Tesla},
	doi = {10.12893/gjcpi.2017.3.2},
	author = {Jack Stilgoe}
}
@article {2017,
	title = {Will Life Be Worth Living in a World Without Work? Technological Unemployment and the Meaning of Life},
	journal = {Science and Engineering Ethics},
	volume = {23},
	year = {2017},
	publisher = {Springer},
	chapter = {41-64},
	abstract = {Suppose we are about to enter an era of increasing technological unemployment. What implications does this have for society? Two distinct ethical/social issues would seem to arise. The first is one of distributive justice: how will the (presumed) efficiency gains from automated labour be distributed through society? The second is one of personal fulfillment and meaning: if people no longer have to work, what will they do with their lives? In this article, I set aside the first issue and focus on the second. In doing so, I make three arguments. First I argue that there are good reasons to embrace non-work and that these reasons become more compelling in an era of technological unemployment. Second, I argue that the technological advances that make widespread technological unemployment possible could still threaten or undermine human flourishing and meaning, especially if (as is to be expected) they do not remain confined to the economic sphere. And third, I argue that this threat could be contained if we adopt an integrative approach to our relationship with technology. In advancing these arguments, I draw on three distinct literatures: (1) the literature on technological unemployment and workplace automation; (2) the antiwork critique - which I argue gives reasons to embrace technological unemployment; and (3) the philosophical debate about the conditions for meaning in life - which I argue gives reasons for concern.},
	keywords = {Antiwork, automation, Egalitarianism, Freedom, Meaning of life, Technological unemployment, Transhumanism},
	doi = {10.1007s/11948-016-9770-5},
	author = {John Danaher}
}
@article {2014,
	title = {A transdisciplinary perspective on hedonomic sustainability design},
	year = {2014},
	keywords = {environmental efficacy, environmental sustainability, hedonomics, sustainable design, transdisciplinary research},
	doi = {10.1177\%2F1064804613516762},
	url = {https://journals.sagepub.com/doi/abs/10.1177/1064804613516762?journalCode=erga},
	author = {Stephen M. Fiore and Elizabeth Philips and Brittany C. Sellers}
}
