@article {2018,
	title = {How do machine learning, robotic process automation, and blockchains affect the human factor in business process management? },
	journal = {Communications of the Association for Information Systems},
	year = {2018},
	month = {Jan-01-2018},
	pages = {297 - 320},
	doi = {10.17705/1CAIS.04319},
	author = {Mendling, Jan and Decker, Gero and Hull, Richard and Reijers, Hajo A. and Weber, Ingo}
}
