@article {2001,
	title = {Shift changes, updates, and the on-call architecture in space shuttle mission control},
	journal = {Computer Supported Cooperative Work (CSCW)},
	volume = {10},
	year = {2001},
	month = {Jan-09-2001},
	pages = {317 - 346},
	issn = {0925-9724},
	doi = {10.1023/A:1012705926828},
	author = {Patterson, Emily S. and Woods, David D.}
}
