@article {2018, title = {Artificial intelligence: Implications for social inflation and insurance}, journal = {Risk Management and Insurance Review}, volume = {21}, year = {2018}, month = {Jan-12-2018}, pages = {373 - 387}, doi = {10.1111/rmir.12111}, author = {Kelley, Kevin H. and Fontanetta, Lisa M. and Heintzman, Mark and Pereira, Nikki} }