@article {2016,
	title = {The return of the chatbots},
	journal = {Natural Language Engineering},
	volume = {22},
	year = {2016},
	month = {Jan-09-2016},
	pages = {811 - 817},
	issn = {1351-3249},
	doi = {10.1017/S1351324916000243},
	url = {https://www.cambridge.org/core/product/identifier/S1351324916000243/type/journal_articlehttps://www.cambridge.org/core/services/aop-cambridge-core/content/view/S1351324916000243},
	author = {Robert Dale}
}
