@article {2018,
	title = {How real is the impact of artificial intelligence? The business information survey 2018},
	journal = {Business Information Review},
	volume = {35},
	year = {2018},
	month = {12/2019},
	pages = {99 - 115},
	keywords = {Artificial Intelligence (AI), blockchain, chatbot, cybersecurity, data economy, data governance, data lakes, data literacy, data quality, data trusts, data value, ethics, information literacy, intelligent virtual agents, machine learning (ML), Robotics},
	issn = {0266-3821},
	doi = {10.1177/0266382118790150},
	url = {http://journals.sagepub.com/doi/10.1177/0266382118790150},
	author = {Carter, Denise}
}
