@article {2006,
	title = {The story of socio-technical design: Reflections on its successes, failures and potential},
	journal = {Information Systems JournalInformation Systems Journal},
	volume = {16},
	number = {4},
	year = {2006},
	pages = {317-342},
	isbn = {1365-2575},
	author = {Mumford, Enid}
}
