@conference {2019,
	title = {Impacts of Artificial Intelligence on Public Administration: A Systematic Literature Review},
	booktitle = {2019 14th Iberian Conference on Information Systems and Technologies (CISTI)},
	year = {2019},
	isbn = {978-989-98434-9-3},
	url = {https://ieeexplore.ieee.org/document/8760778},
	author = {Jo{\~a}o Reis and Paula Esp{\'\i}rito Santo and Lisbon, Portugal and Nuno Mel{\~a}o}
}
