Machines as teammates: A research agenda on AI in team collaboration

Publication Type:

Journal Article

Source:

Information & Management (2019)

URL:

https://www.sciencedirect.com/science/article/pii/S0378720619303337

Keywords:

artificial intelligence, Design, Duality, Research agenda, Team collaboration

Abstract:

What if artificial intelligence (AI) machines became teammates rather than tools? This paper reports on an international initiative by 65 collaboration scientists to develop a research agenda for exploring the potential risks and benefits of machines as teammates (MaT). They generated 819 research questions. A subteam of 12 converged them to a research agenda comprising three design areas – Machine artifact, Collaboration, and Institution – and 17 dualities – significant effects with the potential for benefit or harm. The MaT research agenda offers a structure and archetypal research questions to organize early thought and research in this new area of study.