@article{7340, author = {Wil van der Aalst and Martin Bichler and Armin Heinzl}, title = {Robotic process automation}, year = {2018}, journal = {Business & Information Systems Engineering}, volume = {60}, pages = {269 - 272}, month = {Jan-08-2018}, issn = {2363-7005}, doi = {10.1007/s12599-018-0542-4}, language = {eng}, }