@article{7117, author = {Jennifer Hill and Randolph Ford and Ingrid Farreras}, title = {A comparison between human–human online conversations and human–chatbot conversations}, year = {2015}, journal = {Computers in Human Behavior}, volume = {49}, pages = {245 - 250}, month = {Jan-08-2015}, issn = {07475632}, doi = {10.1016/j.chb.2015.02.026}, language = {eng}, }