@inproceedings{7039, author = {João Reis and Paula Santo and Portugal Lisbon and Nuno Melão}, title = {Impacts of Artificial Intelligence on Public Administration: A Systematic Literature Review}, year = {2019}, journal = {2019 14th Iberian Conference on Information Systems and Technologies (CISTI)}, isbn = {978-989-98434-9-3}, url = {https://ieeexplore.ieee.org/document/8760778}, language = {eng}, }