First name
Robert
Last name
Heckman
Crowston, Kevin, et al. Leadership in Self-Managing Virtual Teams. 2010. Syracuse University School of Information Studies, 2010.
Crowston, Kevin, et al. “Machine Learning and Rule-Based Automated Coding of Qualitative Data”. 2010. American Society for Information Science and Technology (ASIST) Annual Conference, 2010.
Crowston, Kevin, et al. “A Structurational Perspective on Leadership in Free Libre Open Source Software Teams”. Proceedings of the 1st Conference on Open Source Systems (OSS), 2005.
Annabi, Hala, et al. “Depicting What Really Matters: Using Episodes to Study Latent Phenomenon”. Proceedings of the International Conference on Information Systems (ICIS), 2008.
Heckman, Robert, et al. “Emergent Leadership in Self-Organizing Virtual Teams (Poster)”. Proceedings of the International Conference on Information Systems (ICIS), 2007.
Massad, Nelson, et al. “Customer Satisfaction With Electronic Service Encounters”. International Journal of Electronic Commerce, vol. 10, no. 4, 4, 2006, pp. 73–104, doi:10.2753/JEC1086-4415100403.
Heckman, Robert, et al. “Emergent Decision-Making Practices in Free Libre Open Source Software FLOSS Development Teams”. Proceedings of the IFIP 3rd International Conference on Open Source Software, 2007.
Crowston, Kevin, et al. “A Structurational Perspective on Leadership in Virtual Teams”. Proceedings of the IFIP Working Group 8.2 9.5 Working Conference on Virtuality and Virtualization, Springer, 2007, pp. 151–168, doi:10.1007/978-0-387-73025-7_12.
Heckman, Robert, et al. “Emergent Decision-Making Practices in Technology-Supported Self-Organizing Distributed Teams”. Proceedings of the International Conference on Information Systems (ICIS), 2006.