First name
Austin
Middle name
J.
Last name
Beattie
Edwards, Chad, et al. “Differences in Perceptions of Communication Quality Between a Twitterbot and Human Agent for Information Seeking and Learning”. 2016. Computers in Human Behavior, vol. 65, 2016, pp. 666-71, doi:10.1016/j.chb.2016.07.003.
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